Came out the same day and fixed problem. Fast and friendly service.
Josh did an excellent job, very professional and knowledgeable. I can honestly say I choose the right company for my air conditioning and heating needs.
Rich Services Techs, Austin & Josh, really helped my family out after King Heating and Cooling (King H&C) failed miserably, TWICE, while leaving us without our cooling/heating system for over a month and a half.
Our electric bill went from $180 to $500 in a month and the fan would continually run without cooling.
King H&C came to our house two times on 10/18/17 and 11/02/17. The second service call was a recall because our unit still wasn’t cooling. Both times the techs told my wife nothing was wrong with our system, while I was at work. Temps reached the 90’s in my house!
The first time Rich Services came out, on 11/07/2017, they diagnosed the problem in just minutes and had the part ordered to make our system run correctly.
Thank you Rich Services and Austin/Josh!!!
Rich Services team member, Jacob Sayers, was prompt to my house for services needed. Not only did he complete services, he then went above and beyond to help me and was of great assistance.
Friday at 3:30 pm and the AC goes out. Not good. So when my regular HVAC people couldn’t help me I called RICH. They sent someone here and it was fixed quickly and courteously. I’m using them all the time.
Our AC went out and had Rich Services come out and replace the whole unit. Another company had done our first unit and we had a terrible experience with them so we requested someone different. From the initial visit, we were VERY pleased with the knowledge and service that they offered. The guys came out and had both units replaced and running within 8 hours. Not only did they do an awesome job installing the equipment but the even vacuumed and cleaned before they left. We highly recommend Rich Services for any HVAC issues. – Joe from Rockdale, Tx
I have had the pleasure of working with Rich Services twice now for my A/C unit. First time was back in April when it wasn’t blowing cold air and they came out same day, diagnosed the problem, got a new thermostat put in and serviced my unit. Second time was today and they were called out through my home warranty to do a follow-up service for another company whom did we did not agree with their 5 min diagnoses of our system. Josh from Rich Services showed up first thing this morning, checked my whole unit out from top to bottom, talked with me about the issue and called my home warranty on the spot to get the issue corrected. From the lady at the front office to the service men who come out to your place, Rich Services is absolutely great and I will be requesting them by name through my home warranty company if I ever need anything again!!! Thank you guys!!!
Just had Rich Service’s come out to our house and fix our heater. very professional and knowledgeable about the services that they provide.
Fantastic service, extremely professional, knowledgeable, proficient, and understanding. Mr. Josh Heinen called prior to arriving and showed up on time. Great personality and represented Rich Services above standard. I look forward to the installament of both AC Units and services when needed. I will definitely recommend Rich Services to all of my friends and anyone needing AC/Heating Services. I also want to say thank you to Mr. Jerad Rogers for his initial estimate and professionalism as well. Great Company !!!
Wonderful experience with this company. Josh was really helpful.