I have had the pleasure of working with Rich Services twice now for my A/C unit. First time was back in April when it wasn’t blowing cold air and they came out same day, diagnosed the problem, got a new thermostat put in and serviced my unit. Second time was today and they were called out through my home warranty to do a follow-up service for another company whom did we did not agree with their 5 min diagnoses of our system. Josh from Rich Services showed up first thing this morning, checked my whole unit out from top to bottom, talked with me about the issue and called my home warranty on the spot to get the issue corrected. From the lady at the front office to the service men who come out to your place, Rich Services is absolutely great and I will be requesting them by name through my home warranty company if I ever need anything again!!! Thank you guys!!!