Rich Services Techs, Austin & Josh, really helped my family out after King Heating and Cooling (King H&C) failed miserably, TWICE, while leaving us without our cooling/heating system for over a month and a half.

Our electric bill went from $180 to $500 in a month and the fan would continually run without cooling.

King H&C came to our house two times on 10/18/17 and 11/02/17. The second service call was a recall because our unit still wasn’t cooling. Both times the techs told my wife nothing was wrong with our system, while I was at work. Temps reached the 90’s in my house!

The first time Rich Services came out, on 11/07/2017, they diagnosed the problem in just minutes and had the part ordered to make our system run correctly.

Thank you Rich Services and Austin/Josh!!!

J. Jones
Kempner, TX